Supporting the Department in defining a strategy for services and digital uses

In 2015-2016, TACTIS INNOVATION SERVICES has supported the Department of the Hautes-Alpes in defining its Territorial Planning of Services and Digital Usage Director (TPSDUD).

This is based on a diagnostic which relies on a documentary review, interviews with key players, themed workshops, a survey of the EPCI of the Department and an online questionnaire to the general public. This diagnostic resulted in:

  • About 60 action files for the development of the usages and digital services on the departmental territory,
  • An operational roadmap for the implementation of the TPSDUD,
  • A digital governance structure adapted to the local context.

On October 21, 2016, the Departmental Council of the Hautes-Alpes adopted this plan and decided on the establishment of a digital partnership that will “approve the governance in a collaborative and participative approach with the territory’s stakeholders”.


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